Susan has more than 15 years of experience in qualitative and quantitative market research, with a special focus on technology companies. Her strengths include market evaluation, brand and advertising tracking, customer satisfaction, new product development, pricing and retail research, B2B research and multi-country studies, especially in emerging markets.

She previously was Vice President of the Tech & Telecom Group at Synovate, and prior positions were at Millward Brown IntelliQuest and Marketing & Research Partners.

Susan has a BFA in Communications from Southern Methodist University and has completed requirements towards an MBA at St. Edwards University.