Retail

Keeping your pulse on shoppers.

No other industry has seen a more profound digital transformation than retailers. It’s critical to understand the evolving cross-channel experiences of customers, as well as their paths to purchase either in-store or online. Our sophisticated analytics and real-time techniques can guide your brand in creating preferences at key touchpoints.

Issues we’ve helped retail clients tackle include:

Identifying new/emerging international markets
Staying competitive relative to competition
Establishing a messaging platform that differentiates
Delivering consistent cross channel experience (store, online, mobile, social)
Decision process (pathways to the store)
Identifying and applying strategy and tactics to target segments
Optimal role/strategy for mobile payments

Our retail clients have included:

Family Dollar
Gore
LL Bean
Meijer
Nordstrom
Publix
REI
Staples
Talbots
Whole Foods

Learn more about our experience and custom approach.