Radius Global Market Research respects your personal privacy and is committed to adhering to federal and state privacy laws, as well as international regulations such as the General Data Protection Regulation (GDPR), to protect your identity. This Privacy Policy describes how we handle the personal information that you provide to us on this site (the “Radius Web Site” or the “Web Site”). This Privacy Policy applies only to the Radius Web Site, not to any other sites that may be accessible from here.
After reading this Privacy Policy, you will know:
• What information Radius collects from you
• How Radius uses your information
• What choices you have about how Radius treats your information
• How Radius protects your privacy
• What Radius does about children visiting the Web Site
• How you can contact Radius
Please be sure to read this Privacy Policy before using the Web Site or submitting information to us. By using the Web Site, you accept and agree to our privacy practices. Our Privacy Policy may change from time to time and your continued use of the Web Site means that you accept such changes, so please check this area periodically for updates to this Privacy Policy.
Like many other web sites, we actively collect information from users of our Web Site both by asking specific questions through the comment submission, registration and other features of the Web Site and by permitting you to communicate directly with us via email. Some of the information that you submit during any comment submission, registration or other online process, may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, business name, address, phone number, fax number, e-mail address, etc.) and may include other sensitive information, such as product information.
When you visit the Web Site, we will not collect any personally identifiable or other sensitive information from you unless you provide it to us voluntarily. If you choose to register, during the registration process you will be asked for certain information, most of which is required in order to complete the registration. We will inform you which information is optional.
Radius does not have control over the privacy policies applied by any other party to whom you may disclose information. Third party sites that are linked to from the Web Site, including those of our Sponsors, are not under the control of Radius and we are not responsible for their content or privacy policies. If you would like information on any other party’s privacy policy, you should contact that party directly, and we encourage you to do so.
As you navigate through a web site, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection. Like most web site operators, we track IP addresses, use cookies and assign Internet tags. Your Internet browser automatically transmits to this Web Site some of this anonymous information, such as the URL of the Web site you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. Our system also automatically gathers information about the areas you visit on this site.
This site may also collect anonymous information from your computer through cookies and Internet tags. Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. However, certain features of this site might not work without cookies
We passively collect information to understand what areas of the Web Site are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve the Web Site. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment. Radius does not collect personally identifiable information automatically, but we may tie information collected automatically to your previously submitted personally identifiable information.
We do not actively or passively collect sensitive personal data.
Your contact information, product and financial information will be used for the purposes for which you supplied it to us (e.g., registering for certification), to send you related notices or materials and to respond to your comments or requests for information. If you direct comments to us or request information from us, we may ask you questions in an effort to tailor our response to your situation. We may also enhance or merge personally identifiable information with data obtained from third parties for the same purpose.
Radius will not sell your personally identifiable information to any outside organization for the organization’s own use without your consent. Radius may use third party vendors to perform certain services on behalf of the site, such as hosting the site, designing and/or operating the site’s features, or analyzing users interaction with the site. These vendors are instructed not to use the information for any other purpose.
Radius does not otherwise distribute to third parties your personally identifiable information. Radius, however, will have no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.
Radius may provide aggregate statistics about our visitors, participants in our certification processes or studies, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. Radius also will disclose any information that it is required to disclose by law or by an appropriate government authority.
We process your personal information on the legal bases of consent, performance of a contract, compliance with legal obligations, or our legitimate interests, depending on the context of your interaction with us.
We treat all information we receive from clients as confidential and do not use the information for any purpose other than to fulfill our obligations to them. We keep client information secure at all times and prevent the misuse and unauthorized disclosure of it by our employees or any third parties.
From time to time, in order to provide our services to clients, we may employ the use of client contact lists which would contain personal information such as names, email addresses, phone numbers, and mailing addresses. On studies involving European citizens or other individuals covered by the General Data Protection Regulation (“GDPR”), client contact lists or other personal data will only be processed in accordance with the GDPR using appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
Any client supplied, personally identifiable information is destroyed after its use. We never store client lists beyond their immediate use. Additionally, all responses to our research are completely confidential. We collect data in our studies for research purposes only, and our use of that information will be limited to that purpose. Research participant answers will not be used by any entity as an aid for sales.
Research participation is voluntary, and sample members always have the opportunity to decline involvement or to “opt out” of the research after agreeing to participate.
In order to provide our services to clients, we may request from research participants their personal information such as names, email address, phone number, or mailing address. In cases of video recorded research, the ability to record facial image could be requested. This collection of personal information from research participants is done solely through the legal basis of consent.
We do not rent, sell or give personal information to any third party for the purpose of directly marketing any products or services. In some cases, we may need to share personal information with third parties that provide research services in support of the research project. On those rare occasions, any third party engaged is obligated to follow all of the same privacy protection regulations as followed by Radius.
If you are participating in a study conducted under the Strive Insight Ltd brand, your personal data may be processed by Strive Insight Ltd, a company registered in England and Wales (Company No. 09637363), with a registered office at 94 Webber Street, London, SE1 0QN. Strive Insight Ltd is registered with the UK Information Commissioner’s Office (ICO) under registration number ZA252929. In such cases, Strive Insight Ltd may act as a data controller or joint controller alongside Radius Global Market Research, in accordance with applicable data protection laws.
You may contact us at [email protected] if you do not want your information to be used in the manner described in this Privacy Policy or wish to correct any information that you have provided to us. If you request a correction of your information, we will use reasonable efforts to make those corrections in our files.
If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of this site may then be inaccessible or not function properly.
Under the GDPR, individuals in the European Union and United Kingdom have the following rights regarding their personal data:
• The right to access personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data (“right to be forgotten”)
• The right to restrict or object to processing
• The right to data portability
• The right to lodge a complaint with a supervisory authority
We have implemented both technical and procedural methods to maintain the integrity and security of all sensitive information under our control and protect it against loss, misuse and unauthorized alteration from unauthorized access or breaches. In addition, our electronic files are backed up for redundancy and are designed to be accessible only by authorized individuals.
This site contains links to other web sites operated by third parties that may be of interest to you. We cannot control these third party sites, which may collect personal information from you. When you follow a link and leave this site, you do so at your own risk.
The Web Site is not intended for children under the age of 13. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via e-mail at contact us if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our databases.
The Site is operated in the United States. If you are located in the European Union (EU), European Economic Area (EEA), the United Kingdom (UK), Canada, or another jurisdiction outside of the United States, please be aware that any personal data you provide may be transferred to, stored, and processed in the United States.
For users located in the EU/EEA or UK, such transfers are conducted in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Where personal data is transferred outside the EU/EEA, we ensure that appropriate safeguards are in place to protect your information. These safeguards may include the use of Standard Contractual Clauses approved by the European Commission or other lawful mechanisms that ensure adequate protection of your personal data.
We do not rely on implied consent for such transfers. You will be informed of, and where required, asked to provide explicit consent before any such transfer occurs.
Radius retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, contractual, or research requirements. We may retain information for longer where required by law or necessary to resolve disputes. You may request deletion of your data at any time, and we will comply unless we are legally required to retain it.
Updates to this policy will be posted with a new “Effective Date”. Please review regularly.
If you have any questions, comments, or concerns about this Privacy Policy or the information practices of the Web Site, please email us at [email protected] or telephone at 212.633.1100.
Effective Date: May 12, 2025
